Skills & Competencies for Inside Sales Representative I
Inside Sales Representative I job profile
Book a Demo and Receive a Sample Job ProfileJOB SUMMARY for Inside Sales Representative I
Responsible for an assigned territory or portfolio of customers to target for remote sales development calls.
JOB RESPONSIBILITIES for Inside Sales Representative I
Coordinates with field sales team members to understand customers' unique needs and potential sales opportunities. Reaches out to customers to promote new and existing products and services, offer special discounts and promotions, or provide essential account management services. Selects appropriate product information to meet the needs of individual customers, support upselling, and achieve sales targets. Develops connections with customers and may conduct field visits. May participate in sales efforts as part of a larger team.
Inside Sales Representative I SALARY RANGE
BASE 50%
$55,962
TOTAL 50%
$61,502
Job Level
P01
Job Code
SM15000396
Education/Degree
Bachelor's Degree
Reports To
Supervisor or Manager
Inside Sales Representative I Skills and Competencies List
10 general skills or competencies (Job family competencies) for Inside Sales Representative I
1
Job Family Competencies –
Outbound Sales Calls
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Describes the process flow of handling outbound sales calls.
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Level 2 Behaviors
(Light Experience)
Identifies key sales metrics used to measure the success of outbound sales calls.
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Level 3 Behaviors
(Moderate Experience)
Handles complex sales inquiries and follow-ups to enhance customer engagement on outbound calls.
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Level 4 Behaviors
(Extensive Experience)
Delivers training sessions on proper handling of outbound sales calls to ensure lead and sales generation.
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Level 5 Behaviors
(Mastery)
Builds an efficient outbound sales system to improve call quality and optimize call performance.
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2
Job Family Competencies –
Cold Calling
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Describes the procedures on how to initiate engagements through cold calling.
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Level 2 Behaviors
(Light Experience)
Conducts high-volume prospecting to generate qualified leads.
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Level 3 Behaviors
(Moderate Experience)
Demonstrates advanced sales engagement skills to target new prospects with heavy cold-calling.
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Level 4 Behaviors
(Extensive Experience)
Leverages in-depth research for target markets to acquire a successful sales cycle.
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Level 5 Behaviors
(Mastery)
Conceptualizes the overall vision of our organization's cold calling procedure to keep the entire process consistent.
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3
Inside Sales Representative I
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Inside Sales Representative I
Proficiency Level - 4
5
Competency for -
Inside Sales Representative I
Proficiency Level - 5
8 soft skills or competencies (core competencies) for Inside Sales Representative I
1
Core Competencies –
Self-Motivation
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Describes benefits of personal drive to achieve goals or standards.
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Level 2 Behaviors
(Light Experience)
Commits to personal and organizational goals.
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Level 3 Behaviors
(Moderate Experience)
Communicates to employees the benefits, rewards, or sanctions if expectations are or are not met.
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Level 4 Behaviors
(Extensive Experience)
Creates a vision board with company goals and objectives to increase motivation within the team.
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Level 5 Behaviors
(Mastery)
Delivers training activities to build continuous self-motivation and confidence across our organization.
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2
Core Competencies –
Initiative
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Describes the critical role of initiative in successfully achieving the goal.
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Level 2 Behaviors
(Light Experience)
Identifies opportunities to produce the best results.
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Level 3 Behaviors
(Moderate Experience)
Prepares for unexpected contingencies to prevent possible risks.
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Level 4 Behaviors
(Extensive Experience)
Launches breakthrough products or ideas that positively impact our business.
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Level 5 Behaviors
(Mastery)
Constructs deliberate plans to go above and beyond the stated goals.
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3
Inside Sales Representative I
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Inside Sales Representative I
Proficiency Level - 4
5
Competency for -
Inside Sales Representative I
Proficiency Level - 5
Summary of Inside Sales Representative I skills and competencies
There are 0 hard skills for Inside Sales Representative I.
10 general skills for Inside Sales Representative I, Outbound Sales Calls, Cold Calling, Consultative Selling, etc.
8 soft skills for Inside Sales Representative I, Self-Motivation, Initiative, Effective Communication, etc.
While the list totals 18 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Inside Sales Representative I, he or she needs to be skilled in Self-Motivation, be skilled in Initiative, and be skilled in Effective Communication.
10 general skills for Inside Sales Representative I, Outbound Sales Calls, Cold Calling, Consultative Selling, etc.
8 soft skills for Inside Sales Representative I, Self-Motivation, Initiative, Effective Communication, etc.
While the list totals 18 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Inside Sales Representative I, he or she needs to be skilled in Self-Motivation, be skilled in Initiative, and be skilled in Effective Communication.
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